# Compliance Centre > Class2Class works with classrooms, teachers, and children across more than 160 countries. The Compliance Centre is where we publish the policies, frameworks, and procedures that back every commitment we make — so partners, parents, regulators, and our own community can verify, not just believe. Canonical: https://class2class.org/compliance-centre/ Content contract: 2.0 Revision: c89ff6ab-0435-5dab-aeb4-6483644940d8 Payload checksum (SHA-256): c89ff6ab04350dab6eb46483644940d873338e57747712cd354ece96e514a276 Locale: en Class2Class works with classrooms, teachers, and children across more than 160 countries. The Compliance Centre is where we publish the policies, frameworks, and procedures that back every commitment we make — so partners, parents, regulators, and our own community can verify, not just believe. [Read Safeguarding & Governance](/safeguarding-and-governance/) [Browse all policies](/compliance-centre/#policies) ## Compliance is how we keep our promises. Most of our users are minors, including children under 13 with parental consent. That responsibility shapes how we govern Class2Class — every policy here is designed first to protect children, and then to support ethical, transparent operations in every partnership we have. - Child safeguarding leads the framework — every other policy reinforces it. - Privacy, security, and AI use follow strict EU and Danish standards. - Anyone who reports a concern in good faith is protected from retaliation. "Class2Class commits to protecting anyone who reports concerns in good faith from any form of retaliation." ### Children first A named Designated Safeguarding Lead, criminal-record screening, and an institutional Child Safeguarding Policy. ### Privacy by design EU data residency where it matters, contractual no-AI-training, and parental consent for every under-13 student. ### Transparent AI "You decide. AI helps." Every AI feature identifies itself and never makes decisions about a student. ### Open reporting Five reporting channels including an anonymous form and an Independent Reviewer for CEO-conflict cases. ## Every commitment, with a document behind it. We organise our public policies into four groups. Each links to the full document. If you can't find what you're looking for, write to us at [support@class2class.org](mailto:support@class2class.org) . ### Community values, conduct, and governance The starting point. How we expect everyone on Class2Class to treat each other, the standards we hold representatives to, and how the system holds itself together. [Ethical Guidelines How we expect everyone to treat each other The values behind the rules — for teachers, students, parents, partners, country coordinators, and our own team. Includes our "You decide. AI helps." principle. Read the Guidelines](/ethical-guidelines/) [Code of Conduct A shared standard for everyone who represents Class2Class A signed personal declaration covering safeguarding duties, anti-discrimination, conflicts of interest, confidentiality, and accountability for breaches. Read the Code](/code-of-conduct/) [Safeguarding & Governance A governance framework built around child safety The umbrella that ties our three core policies together — Child Safeguarding, Anti-Corruption, and the Code of Conduct — with clear decision rights and reporting lines. Read the Framework](/safeguarding-and-governance/) ### Protecting every child who joins Class2Class Specific protections for the people we exist to serve. Most of our users are minors, including children under 13 — and the documents below describe how we work to keep them safe. [Child Safeguarding Protecting children is a core operating principle Grounded in the UN Convention on the Rights of the Child. Defines harm types, designates a Safeguarding Lead, and requires criminal-record screening for everyone who works with children. Read the Policy](/child-safeguarding/) [For students 13–18 A child-friendly privacy summary Plain-language explanation of what data we collect, how we use it, and the rights students have — written for the people it actually concerns. Read the summary](/privacy-for-students/) [For teachers AI Literacy & Responsible Use Guide Before any teacher uses AI features with students, they read this guide. It explains what to verify, what not to share with AI tools, and how to model responsible use in class. Read the guide](/teacher-resources-ai-literacy/) ### How we handle personal data What we collect, why, where it lives, who processes it for us, and how you can exercise your rights under GDPR and other applicable laws. [Privacy Policy What we collect, why, and your rights Our Privacy & Accessibility statement — covers data categories, retention, AI processing, international transfers, and a full GDPR rights table. Read the Privacy Policy](/privacy-and-accessibility/) [Sub-processors & DPA Who processes data on our behalf The full list of sub-processors (hosting, AI, analytics, integrations) with their location, transfer mechanism, and our standard Data Processing Agreement. View the list](/data-processing-agreement/) [Cookie Policy The cookies and trackers we use Granular consent across four categories with a clear no-cookie-walls position. Includes a child-specific section for the 13–18 age band. Read the Cookie Policy](/cookie-policy/) ### The legal framework of using Class2Class The contractual and operational rules that govern your use of the platform, our institutional integrity, and our commitment to access for everyone. [Terms & Conditions The rules of using Class2Class Your contract with us. Covers eligibility, parental consent, AI feature transparency, accessibility, EU consumer rights, and how disputes are handled. Read the Terms](/terms-and-conditions/) [Anti-Corruption Zero tolerance for corruption in any form Our institutional position on bribery, conflicts of interest, gifts, fair hiring and procurement, and donor due diligence — aligned with Danish law and the UN Convention against Corruption. Read the Policy](/anti-corruption/) [Accessibility Designed to be used by everyone Our voluntary accessibility statement, our progress against WCAG 2.1 AA, known limitations, and how to give us feedback when something doesn't work for you. Read the Statement](/accessibility-statement/) ## See something that isn't right? Tell us. You don't need certainty to raise a concern — only honesty. Reports made in good faith are taken seriously, kept confidential, and protected from any form of retaliation. [Email us](mailto:support@class2class.org) [Anonymous report](https://docs.google.com/forms/d/e/1FAIpQLSeAF3v2teesglPN51qsKEJLk71PvhGf6ozOC4Bt3PqN-w2tKg/viewform) - General concern support@class2class.org - Safeguarding Anton Skriver — anton@class2class.org - Data protection Giancarlo Mena (DPO) — dpo@class2class.org - Concern about the CEO Independent Reviewer — class2class.org@gmail.com - Anonymous Dedicated form — no sign-in, no email capture ## Quick answers about our compliance posture If you don't see your question, write to [support@class2class.org](mailto:support@class2class.org) and we'll get back to you. Class2Class ApS is a Danish company, so we operate under Danish and EU law as our primary regime. The most material instruments are the GDPR (data protection), the EU Digital Services Act (online platforms with minor users), the EU AI Act (AI feature transparency and AI literacy), and the EU Whistleblower Directive (reporting channels). Because we connect classrooms in 160+ countries, we also align with the UN Convention on the Rights of the Child (UNCRC) and, for US-based partner schools with under-13 students, COPPA. The full regulatory map sits inside our Safeguarding & Governance Framework. Most platform data lives in the EU (our backend on Xano with EU residency; our data warehouse on Google Cloud BigQuery in EU regions). Some sub-processors are based in the US (e.g., Mixpanel, OpenAI for the Project Creation Assistant) — those transfers are covered by Standard Contractual Clauses, the EU–US Data Privacy Framework where applicable, and Transfer Impact Assessments. The full sub-processor list with location, transfer mechanism, and contractual no-AI-training commitments is published in our Sub-processor List. No. We have signed contractual no-AI-training commitments with every AI sub-processor we use. Your messages, project work, recordings, and images are not used to train AI models — neither our own nor any third party's. This commitment is reflected in our Data Processing Agreement (Appendix D.6) and in our Privacy Policy. Our Child Safeguarding Policy is the institutional answer. The shortest version: a teacher-gatekeeping model (no direct student registration), parental consent for under-13s, group-only messaging for under-16s, a named Designated Safeguarding Lead (Anton Skriver), mandatory criminal-record screening for everyone who works with children at Class2Class, and an annual child-safety risk assessment. If something feels wrong, the reporting channels above include an anonymous form designed specifically for children. Write to our Data Protection Officer at [dpo@class2class.org](mailto:dpo@class2class.org) . The full table of rights and how to exercise them is in §11 of our Privacy Policy. We commit to responding within 30 calendar days of a verified request, in line with GDPR Art. 12(3). If you're a parent or guardian asking about your child's data, our Parental Data Subject Access Request process gives you a clearer route in. We acknowledge the report (normally within 7 calendar days) and give feedback on the outcome (normally within 3 months). We don't share your identity beyond what's strictly necessary, and we don't retaliate against anyone who reports in good faith. Possible outcomes range from no further action through to dismissal, termination of partnership, or referral to a competent authority — proportionate to the conduct. ## Have a question about a policy? Class2Class ApS · CVR 44991071 · Østerbrogade 148, 1th, 2100 København Ø, Denmark. Write to us at [support@class2class.org](mailto:support@class2class.org) — we read every message. [Email support](mailto:support@class2class.org)